Privacy policy

This website is run by me, Olivia Knowles, a women's health psychology coach based in the UK. I'm responsible for your personal information (the “controller” in data protection law). You can contact me about anything in this policy at coachyourcycle@gmail.com.

When you get the free guides, I collect:

• Your email address.
• Your answers to the short questionnaire: any health conditions you choose to share, the contraception you use, your age band, and anything you type into an “Other” box.
• When you agreed to this policy.
• How you found the site, if the link you used says so (for example, that you came from TikTok).

If you email me, I'll also have whatever you choose to include.

Your answers about health conditions and contraception are health information, which the law treats as especially sensitive. I only collect it with your explicit consent, which you give by ticking the box before you get the guides.

• To give you access to the guides.
• To send you my newsletter by email.
• To understand who reads my work, so the guides and emails I write are relevant to you. For example, how many readers have PCOS/PMOS or use the implant.

I don't sell your information and I don't use it for advertising.

Because you've given your consent, and for your health information, your explicit consent. You can withdraw it at any time, as explained below.

Your information is stored with Supabase, my database provider, on servers in the EU (Ireland). My website host also handles it when you use the site, and if I use an email service to send the newsletter, it will handle your email address. They all act on my behalf and only as I instruct. I'll only share your information with anyone else if the law requires it.

When you finish the questionnaire, the site sets one small cookie so you can get back to your guides later. It isn't used for tracking or advertising, and this site doesn't use analytics or advertising cookies.

I do count how many times each guide is opened and saved as a PDF, so I can see which ones are useful. It's a plain total: it isn't linked to you, your email address or your answers.

For as long as you're on my mailing list. If you unsubscribe or ask me to delete your information, I'll delete it within one month.

Your answers are stored in a private database that only I can access.

You can ask me to:

• send you a copy of the information I hold about you
• correct anything that's wrong
• delete your information
• stop using it, or take you off the newsletter

Just email coachyourcycle@gmail.com. If you're unhappy with how I've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

This site isn't aimed at children under 13, and I don't knowingly collect their information.

If I change this policy, I'll update the date at the top. If a change affects how I use your information, I'll let you know by email.